Amber Support
Knowledge base
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Get Started
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Amber X
Amber iX Quick Start Guide
Amber X - Setup
- Can I replace the SSD in my Amber X with a higher capacity drive?
- How do I change the name of the External USB connected to my Amber X?
- How do I connect the cables on my Amber X?
- How do I ensure a reliable connection to Amber X?
- How do I know when Amber X is ready to be accessed?
- How do I perform a hard reset for Amber X?
Amber X OS - General
- Can I change the IP address of my Amber X?
- Can I change the wallpaper in Amber X OS?
- Can I expand the storage on Amber X?
- Does Amber X support Rsync?
- Does DDNS setting support providers other than No-IP?
- How do I change my Amber X's name?
Amber X OS - File Explorer
- How do I backup data on an external drive?
- How do I copy files or folders?
- How do I download files from my Amber X?
- How do I export folders so they are accessible from Amber iX app?
- How do I get detailed information from File or Folder?
- How do I restore files from Recycle Bin?
Amber X OS - Control Panel
- Can I adjust the brightness or turn off Amber X's LED?
- How can I get my Amber X serial number?
- How do I change the AmberCloud account associated with admin?
- How do I change Time and Region?
- How do I check how long my Amber X has been on?
- How do I create new firewall rule?
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Amber iX Mobile (iOS/Android)
General
- How do I log in to the Amber iX app?
- How do I cast video file stored on my Amber X to TV?
- How do I download a file/folder stored on Amber X?
- How do I log out?
- How do I share files with friends?
- What is AmberCloud?
Camera Roll
My Amber
- How do I download files from Amber iX Mobile for iOS/Android?
- How do I download files to AmberCloud
- How do I upload files to AmberCloud?
- I don't know where my camera roll has been backed up to, where do I find the backed-up files?
- What is the Shared tab?
- Why can't I see the photos I just uploaded in My Amber?
Settings
- How do I invite another user to my Amber X using the Amber iX mobile app?
- How do I set the backup destination if I have multiple Ambers?
- How to download logs from Amber iX Mobile app - Developer Options
- How to download logs from Amber iX Mobile app?
- Is there a timeline view of my photos?
- What is Exported Data?
AmberCloud
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Amber iX Desktop (Windows/Mac)
My Amber
- How to accept an invitation from Amber X?
- How to cast media files to my TV?
- How to download files from Amber X?
- How to see what I am sharing from Amber X?
- How to share files stored on Amber X?
- How to upload files to Amber X?
Share
Backup Pool
Cloud Folder
Settings
- What is LWDownload?
- How come I can't open Amber iX Desktop?
- How to change the font size in Amber iX Desktop?
- How to change the language of Amber iX Desktop?
- How to get logs for Amber iX Desktop (Mac)?
- How to get logs for Amber iX Desktop (Windows)?
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Company Information
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Amber
AmberPRO
- Can I change port numbers of an existing container?
- How do I add a Docker image from file?
- How do I add a Registry Image?
- How do I create a container manually?
- How do I create a container via YAML file?
- How do I setup AmberPRO?
Amber Setup
Amber Manager - General
- How do I find Amber's Storage IP Address via Amber Manager?
- How do I setup Amber using Amber Manager?
- What is Amber Manager?
- Where can I download the Amber Manager App?
- Why can't I connect to Amber Wi-Fi by scanning the QR code?
- Why don't I see Amber in the Amber Manager App?
Amber Manager - Storage
- How can you check what email is associated with the Cloud admin?
- How do I check System Health and System Uptime?
- How do I create a new user for Amber Storage?
- How do I power off Amber's Storage?
- How do I remove/replace my AmberPRO's HDD?
- How do I restart Amber's Storage?
Amber Manager - Router
Amber Router - Administration
- Can I access Amber Router remotely?
- How do I change router password?
- How do I change the Timezone?
- How do I Factory Reset from my Amber Router?
- How do I know when Amber Router is ready to provide internet service?
- How do I login to Amber Router?
Amber Router - NAT Forwarding
Amber Router - Network
- Can I use Amber behind an existing router? How do I set Amber to bridge mode?
- How do I add virtual servers?
- How do I change host Name?
- How do I enable or disable DHCP?
- How do I enable or disable WPS (Wi-Fi Protected Setup)?
- What is DHCP?
Amber Router - Wireless
Amber OS - General
- How can I have the latest [beta] Amber operating system?
- How do I backup Windows 10 to Amber?
- How do I change Amber's name?
- How do I change IP address from Amber?
- How do I change my Amber user account password?
- How do I change the language?
Amber OS - File Explorer
- Does Amber provide File Versioning?
- How can I access my USB Drive attached to Amber?
- How can I view snapshots?
- How come people aren't showing up with facial recognition?
- How do I backup data on Amber to an external drive?
- How do I copy files or folders?
Amber OS - Control Panel
- Can I adjust the brightness or turn off Amber's LED?
- Can I disable face recognition?
- How can I get my Amber serial number?
- How do I change Time and Region?
- How do I check how long Amber has been on?
- How do I create a new storage volume?
Amber OS - Backup Tool
- Does Amber support rsync over SSH?
- How do I create a Remote Sync to backup data to another Rsync compatible server?
- How do I create Snapshot?
- How do I setup Amber as an Rsync Server for Remote Replication?
- How do I take a snapshot and restore a snapshot?
- How do I view completed or failed backup tasks?
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AmberCloud
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Video Tutorials
Amber iX Desktop
Amber iX Mobile
Amber X OS
Amber OS
- How do I change Amber default name?
- How do I change local account password?
- How do I change user permission?
- How do I create a Rsync task?
- How do I create a Share Folder?
- How do I download files from Amber OS?
Amber Setup
Amber Manager
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Documents