Amber Support
Knowledge base
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FAQ
Network Drive
iX App
Amber X
- Can I expand the storage on Amber X?
- Which SD Cards are supported by Amber X?
- What ports does Amber X use?
- What External USB Drives are supported by Amber X?
- What does the blinking light/LED on Amber X mean?
- Can I replace the internal SSD in my Amber X with a higher capacity drive?
Control Panel
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Get Started
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Amber X
Amber X - Product Tour
- Amber X Product Tour: Main Page
- Camera Roll Backup
- Sorting Photos by People
- Photo View Filter
- Accessing Files Shared with You
- Sharing Specific Photos & Videos
Amber X - Setup
- How do I setup Amber X using a PC/MAC?
- I set up my Amber X through ethernet, how can I set the connection to Wi-Fi?
- How do I perform a hard reset for Amber X?
- How To Set Up Amber X Step-By-Step Using The iX Mobile App
- I have a mesh network/WiFi repeater, how can I connect to Amber X?
- Network Reset - Connecting to a New Wi-Fi Network
Amber X OS - General
- Adding a NAS drive to your Amber X for remote access
- Can I change the IP address of my Amber X?
- Can I change the wallpaper in Amber X OS?
- Does DDNS setting support providers other than No-IP?
- How do I change my Amber X's name?
- How do I change the language of Amber X OS?
Amber X OS - File Explorer
- Allowing Remote Access to Folders so they are Accessible from Amber iX
- Can I change how long my files are stored in the recycle bin?
- How do I backup data on an external drive?
- How do I copy files or folders?
- How do I download files from my Amber X?
- How do I get detailed information from File or Folder?
Amber X OS - Control Panel
- Adding an additional user to your AmberX from the OS web portal
- Amber X OS: Importing iCloud Photos
- Amber X OS: Remote Connect
- Applications: Home Assistant, Plex, and Zwave
- Can I adjust the brightness or turn off Amber X's LED?
- Enabling OnlyOffice
Amber X OS - Backup Tool
Amber X Video Tutorials
- Amber X OS: Shared Folders & Exporting
- Amber X OS: Exporting Folders
- Amber X OS: Importing Google Photos
- Amber X OS: Setup
- Amber X OS: Export Key File
- Amber X OS: Time Machine Backup
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Amber iX Mobile (iOS/Android)
Mobile Camera Roll
Settings
My Albums
My Photos
Smart AI
Offline Folder
AmberCloud
General
- Enabling Location Permission in Android
- Giving remote access and sharing to your external drive to other non-admin users
- Organization Progress and Settings
- Photos Missing Location Information (Android 11+)
- Sharing Files
- Unable to Connect to Amber X
Amber Folder
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Amber iX Desktop (Windows/Mac)
My Amber
- Casting Photos and Videos to TV
- How do I add People to People & Things with the Amber iX Desktop app?
- How do I delete files/folders on my Amber in the desktop app?
- How do I filter photos from the Amber iX Desktop App?
- How to accept an invitation from Amber?
- How to download files from Amber X?
Cloud Folder
Share
Sync Pool*
Backup Pool
Remote Drive
Settings
- How come I can't open Amber iX Desktop?
- How to change the font size in Amber iX Desktop?
- How to change the language of Amber iX Desktop?
- How to get logs for Amber iX Desktop (Mac)?
- How to get logs for Amber iX Desktop (Windows)?
- How to log in to Amber iX Desktop?
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AmberPRO
PRO Tools
- Installing PRO Tools (beta)
- AmberAnywhere Port(s)
- AmberPRO is running slow after installing (Docker) apps
- App Store
- Can I change port numbers of an existing container?
- How do I add a Docker image from file?
AmberPRO Setup
Amber Router - Administration
- How do I change the Timezone?
- How do I Factory Reset from my Amber Router?
- How do I know when Amber Router is ready to provide internet service?
- How do I login to Amber Router?
- How do I logout from Amber Router?
- How do I reset or change Amber router password?
Amber Router - NAT Forwarding
Amber Router - Network
- How do I add virtual servers?
- How do I change host Name?
- How do I disable or re-enable DHCP?
- How do I enable or disable WPS (Wi-Fi Protected Setup)?
- How to use your AmberPRO behind an existing router
- What is DHCP?
Amber Router - Wireless
Amber OS - General
- How can I have the latest [beta] Amber operating system?
- How do I backup Windows 10 to Amber?
- How do I change Amber's name?
- How do I change IP address from Amber?
- How do I change my Amber user account password?
- How do I change the language?
Amber OS - File Explorer
- Can I change the duration in which my files are stored on the Recycle Bin?
- Does Amber provide File Versioning?
- How can I access my USB Drive attached to Amber?
- How can I view snapshots?
- How come people aren't showing up with facial recognition?
- How do I backup data on Amber to an external drive?
Amber OS - Control Panel
- Can I adjust the brightness or turn off Amber's LED?
- Creating, deleting, and editing users
- How can I get my Amber serial number?
- How do I change Time and Region?
- How do I check how long Amber has been on?
- How do I create, delete, or edit a group?
Amber OS - Backup Tool
- Does AmberPRO support Rsync over SSH?
- How do I create a Remote Sync to backup data to another Rsync compatible server?
- How do I create Snapshot?
- How do I setup AmberPRO as an Rsync Server for Remote Replication?
- How do I take a snapshot and restore a snapshot?
- How do I view completed or failed backup tasks?
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Amber Manager
Amber Manager - General
- How do I find AmberPRO's Storage IP Address via Amber Manager?
- How do I setup AmberPRO using Amber Manager?
- What is Amber Manager?
- Where can I download the Amber Manager App?
- Why can't I connect to AmberPRO Wi-Fi by scanning the QR code?
- Why don't I see AmberPRO in the Amber Manager App?
Amber Manager - Storage
- Creating a new user for AmberPRO
- How can you check what email is associated with the Cloud admin?
- How do I check System Health and System Uptime?
- How do I power off Amber's Storage?
- How do I restart Amber's Storage?
- How do I upgrade Amber OS firmware?
Amber Manager - Router
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AmberCloud
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Video Tutorials
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Documents
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Company Information