Downloading your Key File
If you have encrypted your Amber/Amber X device, you may download your key file for decryption in conjunction with your password. Please see this article to download your key file: https://support.myamberlife.com/hc/en-us/articles/360059510052
Keepass: Store your decryption password
In order to use your Amber X while encryped, you need to use the password or the key file. If you don't have either one, there is no workaround to unlock/decrypt offered by Latticework (you will need to wipe your data, which we don't want!).
Storing your decryption password for your Amber X can be simple by storing it in a password manager. Keepass makes it easy to store your passwords in a single app with a single password. You can get started using Keepass by following their tutorial in this link: https://keepass.info/help/base/firststeps.html
Download Keepass: https://keepass.info/download.html
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