Cannot enable AI feature

Joe P.

• November 22, 2023 20:37

Hello, I just got my Amber X. I plugged it into my router, ran through the setup, and backed up my phone camera roll, no problem. I went Into the app and saw the AI feature.

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• Official comment

  

  Amber Support

  • November 27, 2023 18:38

  Hi Joe, we have identified an issue on release and have corrected this issue. Users should be able to download and install the AI feature correctly.
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  Joe P.

  • November 22, 2023 20:39

  I clicked into it, and it says my OS doesn't support it. However, the device reports it is running the latest OS. I used the IP to connect to the device via browser, and see a notification that it can't install the AI package. How can I get it working? Has this happened to anyone else?

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