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Sending Logs for Troubleshooting

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Zendesk Support
  • Updated

1. Please provide your email address and App ID in Settings → General → App Info upon request.

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2. Once the App ID is provided a request notification will be sent by the Support Agent. Tap on the notification request in the app and verify the request by entering the 4-digit code.

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3. Request verified successfully. Once completed advise the Support agent and they will send the logs to our dev team on an internal ticket. 

   

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